QUALITY POLICY

Chimica Due S.r.l., in line with the evolution of its operational and strategic context, reaffirms its commitment to ensuring high quality standards in the products and services offered, pursuing the full satisfaction of Customers and stakeholders, in compliance with the principles of the UNI EN ISO 9001:2015 standard.
The Quality Management System is therefore intended not only as a control tool, but as a strategic lever to support management decisions, oriented towards sustainability and medium-to-long term business continuity.

Foundational values ​​of Chimica Due's activity:

Passion and expertise, expressed through a constant commitment to understanding the client's needs and the search for the best solutions.;
• Ethics and transparency in relationships with Clients, Suppliers, Partners, and all stakeholders;
Reliability and responsibility, in respecting commitments and in the conscious management of activities;
Awareness and adaptability, as the ability to deal with complex and evolving contexts.

Management Commitments to Pursue These Values:

Customer and Stakeholder Centricity
understand
• develop lasting relationships based on trust and collaboration.
Advanced risk and opportunity management
• strengthen the approach to risk-based thinking, integrating experience gained in the recent period;
• prevent situations of excessive exposure to concentration risks;
• systematically evaluate sustainable development opportunities.
Control and development of the supply chain
• carefully select and monitor strategic Suppliers and Partners;
ensure the stability and reliability of supplies, including through conscious diversification;
• promote supply chain relationships based on reciprocity, transparency, and shared responsibility.
Innovation and sustainable business development
• orient the company towards new markets and new applications consistent with its expertise;
• develop projects capable of generating value over time, avoiding unsustainable approaches;
• maintain a balance between the continuity of historical businesses and the development of new opportunities.
Regulatory compliance and social responsibility
• operate in compliance with current regulations (in particular REACH and industry regulations);
• protect health, safety, and the environment;
• promote responsible behavior throughout the supply chain.

Quality Policy Objectives:

• Maintenance and improvement of customer satisfaction;
• strengthening the stability of the production and distribution chain;
• continuous improvement of business processes;
• gradual and controlled development of new markets;
• reduction of exposure to unsustainable risks;
• leveraging company know-how.

The Management is committed to disseminating, implementing, and periodically reviewing this Policy, so that it is understood, applied, and supported at all levels of the organization.